We purchased into RTX final fall as a result of they mentioned we will use it at any resort and lower your expenses odd the value. We’ve got been unable to make use of it in any respect. Both there isn’t any availability or the costs on Expedia are significantly much less. We will not even discover a place to make use of our free week.
They need to give us a refund. They did not inform the reality once we purchased it. We could not test any of the data till after the cancellation interval as a result of they did not activate our account till after the interval ended. Not one factor they informed us is true. Do not buy from m.
- Cause of assessment: Return, Change or Cancellation Coverage.
- Financial Loss: $7000.
- Most well-liked answer: Full refund.
In an effort to money in on a promised free week for buying a membership with Rtx, after months of calling varied numbers, nothing is on the market any the place; at any resort. I’ve completed due diligence, looking for the promised worth for the “free” week.
I get shuffled from individual to individual, completely different phone numbers, and so on. Festiva is seemingly scamming me. I’ve been getting calls, inquiring if I need to be part of a category motion swimsuit in opposition to Festiva Improvement! Making an attempt to not go that route, as me and my household likes to journey.
We take 2 journeys a 12 months at the least. The cutoff date is getting nearer and nearer and I’ve solely a restricted time is tie down the date within the restricted time allotted.
Went to buy improve and bumped into monetary setback and cancelled improve. Wasnt knowledgeable we might not get earlier package deal journey choices for 1 yrs as a result of cancellation of improve.
Beforehand booked trip was now going to value addition $300. Customer support was very quick on the cellphone, not sympathetic in any respect, and despatched us to five completely different numbers to contact to straighten it out. After fifth quantity, it lead us again to the first individual we initially spoke with. They solely may say it was communication error.
This has occurred a number of instances with supporting emails to share. Very dissapointed within the service we proceed to obtain. We have been additionally informed that our package deal degree at $5k was not going to ship the standard of service of what an upgraded package deal would ship. That’s no method deal with a buyer at any degree. Remorse our choice of ever going with them in any respect.
- Assessment about: Voyages By Rtx Trip Possession.
- Cause of assessment: Poor customer support.
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